Summary: Consumer-led innovation is changing the shape of business computing. The future of technology is on display at a retail store, not your office. So does that mean employees now run the IT department? How are CIOs and business leaders responding? Joining The Scoop is Michael Kirby-Lewis, director of IT, University of New South Wales; and Steve Prentice, VP and Gartner Fellow, Gartner. [audio only]
