Summary: Sean Bingham from Oracle Support, talks about how My Oracle Support, the next generation support platform, improves quality of service for Oracle Database deployments. Personalized, configuration-specific information is used to help improve the performance, security and availability of your Oracle Database. The service is included for no additional charge with your Oracle Premier Support subscription. Sean will share best practices and tips for leveraging My Oracle Support, to help you get the most value from your Oracle Database solution—helping you to better meet the needs of your own customers.
