Linen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA show

Linen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA

Summary: Who exactly are the thought leaders in the $18-billion-plus linen, uniform and facility services industry? This podcast aims to shine a light on this industry’s more than 200,000 employees through thought-provoking interviews with industry insiders and business experts on issues critical to your company and workforce. Most Americans might not realize it, but they benefit at least once per week from the cleanliness and safety of laundered, reusable linens, uniforms, towels, mats and other products provided to businesses, retailers, manufacturers, healthcare facilities, restaurants and hotels.

Podcasts:

 Episode 29 – COVID-19: Restarting your Business | File Type: audio/mpeg | Duration: 12:52

Karen Griffiths, the human resources and safety director at Loop Linen Service in the New Orleans area, and Angela Howard, the vice president of people development and human experience at Spindle in the Chicago area, discuss the policies their respective companies are putting in place as they move toward ramping up operations. For more COVID-19 news, information and resources for your linen, uniform and facility services company, visit www.trsa.org/covid19.

 Episode 28 – COVID-19: Communicating with Employees | File Type: audio/mpeg | Duration: 21:18

Catalina Dongo, the director of human resources at UniFirst Corp., shares tips on communicating with your employees during the COVID-19 crisis, and outlines best practices and policies to implement at your organization. For more COVID-19 news, information and resources for your linen, uniform and facility services company, visit www.trsa.org/covid19.

 Episode 27 – COVID-19: Impacts on Commercial Laundries | File Type: audio/mpeg | Duration: 26:38

A discussion about the COVID-19 pandemic and its potential impacts on the linen, uniform and facility services industry with Dr. Murray Cohen, a retired U.S. Centers for Disease Control (CDC) and World Health Organization (WHO) epidemiologist; and Joseph Ricci, the president and CEO of TRSA. For more information and communication tools for your company’s customers, employees and leadership teams, visit www.trsa.org/covid19.

 Episode 26 – Producing Hygienically Clean Textiles | File Type: audio/mpeg | Duration: 14:00

An overview of TRSA’s Hygienically Clean certification program with Audrey Carmichael, a client coach with Six Disciplines Consulting Services. Carmichael shares her thoughts on the benefits of getting Hygienically Clean certification for your commercial laundry, preparing for the certification with Hygienically Clean consulting services, and more. For more information on Hygienically Clean consulting services, contact TRSA’s Manager of Certification Programs Angela Freeman at afreeman@trsa.org.

 Episode 25 – Identifying Leaders | File Type: audio/mpeg | Duration: 12:45

Eric Kurjan, the president of Six Disciplines Consulting Services, a firm that has worked with several leading organizations in the linen, uniform and facility services industry, joins us to discuss identifying and developing leaders in the commercial laundry industry, as well as the benefits of TRSA’s Leadership Development Workshops. For more information on these workshops, contact TRSA’s Manager of Education Kristin Mudd at kmudd@trsa.org.

 Episode 24 – Energy and Utility Savings | File Type: audio/mpeg | Duration: 38:17

An overview of the energy and natural gas markets, as well as projects that your laundry can undertake to save on energy and utility costs in the future. Sharing their thoughts on these topics and more are Michael Payne and Dan Flaherty of TRSA Business Solutions Partner APPI Energy, and Chad Burden of THG Energy Solutions. For more information on TRSA’s Business Solutions, visit www.trsa.org.

 Episode 23 – Productivity Boost | File Type: audio/mpeg | Duration: 47:45

We take a look at plant productivity, and how to improve your laundry’s throughput through better hiring practices for production staff, new technologies and more. A panel of savvy laundry operators and consultants, including Johanna Ames, president of Ames Linen Service; Tyler Burke, executive vice president of Loop Linen Service; Mike Chambers, production specialist at Alsco Inc.; and Don Maida, senior consultant at TBR Associates, share their thoughts. Follow TRSA on Instagram at trsa_org.

 Episode 22 – Economic Update, M&A Activity | File Type: audio/mpeg | Duration: 57:36

A rundown of the economy, recent mergers and acquisitions, and key financial metrics for the linen, uniform and facility services industry based on numbers from publicly traded uniform companies and survey data gathered from commercial laundry operators. This episode was recorded live at TRSA’s 106th Annual Conference in September and features Andrew Wittmann, a senior research analyst at Robert W. Baird & Co. Share your thoughts on the podcast by sending an email to podcasts@trsa.org.

 Episode 21 – Safety First: TRSA’s New Certification | File Type: audio/mpeg | Duration: 43:58

Rick Gerlach, the former senior director of safety and health at Cintas, who is currently a consultant for safety and health processes with RG Consulting LLC, gives an overview of TRSA’s new Safety and Health Certification. He details the process for getting certified, why it’s important to gain recognition for your company’s safety and health programs, and how this certification program can enhance your company as an employer and as a service provider.

 Episode 20 – Mastering Hospitality with Steve DiFillippo | File Type: audio/mpeg | Duration: 28:59

Steve DiFillippo, the owner of Davio’s Northern Italian Steakhouse and author of It’s All About the Guest, discusses his brief experience working in the linen, uniform and facility services industry, as well as his deep family ties to the commercial laundry business. DiFillippo also previews his upcoming talk at TRSA’s 106th Annual Conference in Boston, shares his customer service philosophy and describes how he’s built his restaurant business from a single location to a nationwide brand.

 Episode 19 – Passing the Torch | File Type: audio/mpeg | Duration: 51:21

How do you plan your business for a successful transition to the next generation? Learn how several industry leaders have dealt with this transition in the past and are preparing their business for the future. In this panel presentation from TRSA’s Second Annual Leadership Summit in New Orleans, Jim Buik, president and owner of Roscoe Co.; James Gutheim, president of James Gutheim & Associates; and Mark Kowalski, managing partner of Envise Partners LLC, share their thoughts.

 Episode 18 – Minimizing Workplace Negativity | File Type: audio/mpeg | Duration: 37:07

The United States Bureau of Labor Statistics (BLS) estimates that negativity in the workplace costs businesses a whopping $3 billion per year due to its harmful effects. How do you counteract negativity and its effects on your company’s productivity? In this presentation from TRSA’s Production Summit & Plant Tours in Dallas, The DISC Wizard Nancy Roberts, a leading consultant to the industry, shares four key steps to minimizing workplace negativity in order to boost your business productivity.

 Episode 17 – Federal Policy Update | File Type: audio/mpeg | Duration: 24:04

Kevin Schwalb, TRSA’s vice president of government relations and certifications, and Bill Spencer, TRSA’s federal legislative counsel, discuss legislation and regulations that impact the linen, uniform and facility services industry and what TRSA is doing to advocate on behalf of the industry. For more information on policy issues at the federal and state levels, contact Schwalb at kschwalb@trsa.org.

 Episode 16 – Developing Leaders | File Type: audio/mpeg | Duration: 16:28

Eric Kurjan, the president of Six Disciplines Consulting Services, a firm that has worked with several leading organizations in the linen, uniform and facility services industry, joins us to discuss developing leaders in the commercial laundry industry, as well as TRSA’s new Leadership Development Workshops. For more information on these workshops, contact TRSA’s Manager of Education Kristin Mudd at kmudd@trsa.org.

 Episode 15 – TRSA Visits Capitol Hill | File Type: audio/mpeg | Duration: 32:02

A recap of TRSA’s Ninth Annual Legislative Conference, held on March 27-28 in Washington, DC. The two-day conference featured an industry awards dinner, meetings with high-ranking members of Congress and a keynote address by Chris Stirewalt of Fox News. Stirewalt gave an update on the latest news impacting the nation’s capital, with a look ahead to the 2020 presidential election and potential strategy for both parties.

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