How to prevent involuntary churn? | Anita Toth talks to Engati CX




Engati CX show

Summary: Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Anita Toth, Chief Churn Crusher at Anita Toth Inc talks about how expensive churn is to a company and why retention is the key to growing profitably, and how to prevent involuntary churn Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #churn #customerexperience #cx #customerservice #b2b #b2c #business