Summary: Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page : https://www.engati.com/cx-communityCX Content page : https://www.engati.com/cx-contentYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg https://www.linkedin.com/in/vincentmanlapaz/ Vincent Manlapaz, Thought Leadership (Customer Success) at Strikedeck gives us some tips as to how we can prioritize a Culture of Customer Success. He discusses the pros and cons of retaining customers with and without Customer Success Software. Vincent also talks about how customer success can drive customer retention and how can we implement the solution in an organization that hasn’t taken customer success on priority yet. Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #CX #AI
