AI-powered contact centers | Steven Michael Bederman on Engati CX




Engati CX show

Summary: Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page: https://www.engati.com/cx-communityCX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Steven Michael Bederman, President at NobelBiz™ talks to us about the upcoming trends in 2021 for contact centers. He also talks about how human interactions are filled with unstructured data and how can contact centers filter through and understand these pieces of data. NobelBiz™ Website- https://nobelbiz.com  Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 Follow us on-LinkedIn: https://www.linkedin.com/company/engati/Facebook: https://www.facebook.com/getengatiTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/Talk to us: contact@engati.com #EngatiCX #CX #AI #contactcenters