How counterfeits impact customer expectations | Alex Farmer on Engati CX




Engati CX show

Summary: https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-communityAnd CX Content page - https://www.engati.com/cx-content Alex Farmer, VP of Customer Success at Cognite AS tells us if businesses should focus on customer success from the beginning and what exactly is the starting point in delivering a better customer experience. He also tells us how can we tackle problems of infringement, counterfeit products. Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/   https://www.engati.com/webinars   https://www.engati.com/glossary/live-chathttps://www.engati.com/chatbots-for-sales-and-mktg #EngatiCX #CustomerSuccess #CustomerExperience