Strategic segmentation for CX | Ian Williams on Engati CX

Engati CX show

Summary: <p>Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer enagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.</p> <p>Website: Blogs:</p> <p>Check out our CX Library- CX Community page : CX Content page : YouTube Interview series: SoundCloud Interview series: Spotify Interview series:</p> <p> Ian Williams, Director &amp; Customer Experience Strategist at Jericho talks about how can we help start-ups and SMEs in all sectors to successfully align their CX goals with improved top and bottom-line performance and what are some barriers in Customer Research and Analytics and Customer Identification.</p> <p> Follow us on- Facebook: LinkedIn: Twitter: Instagram: <a href=""></a></p> <p><a href=""></a></p> <p>Talk to us:</p> <p> #EngatiCX #CustomerExperience #CX</p>