Summary: "https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Check out CX Community page - https://www.engati.com/cx-communityAnd CX Content page - https://www.engati.com/cx-contentHolly Richardson, Digital & Customer Experience Transformation Leader talks to us about what role of technologies like Chatbots and Live chat play in enhancing and improving CX and how this combination of both would best support customer support teams. Holly tells us the difference between digital transformation and digital acceleration and which is harder to strategize and execute.Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/https://www.engati.com/glossary/contextual-routing #EngatiCX #digital #CX #digitaltransformation #customersupport
