Summary: https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.Blog link: https://blog.engati.com/ | Subscribe now. Andy Mura, Head Of Marketing at ExB Group talks about Cognitive process automation on Engati CX. He mentions speed and personalization are the two key points which help in creating a better customer experience. Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/chatbots-for-news-and-media https://www.engati.com/glossary/ai-in-customer-service https://www.engati.com/glossary/chatbots-in-news-and-media #AndyMura #CXInnovation #EngatiCX