Adopting a Prescriptive Approach to Customer Success w/ Patrick Lawler (Dir. of CS, Azuqua)

Summary: In this episode, Allison Pickens (Chief Customer Officer, Gainsight) sits down with Patrick Lawler, Director of Customer Success and Services at Azuqua to discuss how Azuqua is adopting a prescriptive approach to customer success and what is means for their customer base.