Carrie Penman on Hotline & Incident Benchmarking [Podcast]




Compliance Perspectives show

Summary: <a href="http://complianceandethics.org/wp-content/uploads/2017/11/Compliance-Perspectives-Cover-Art-1024x1024.jpg"></a><a href="http://complianceandethics.org/wp-content/uploads/2015/02/turteltaub-adam-200x200-150x1501.jpg"></a>By Adam Turteltaub<br><br> adam.turteltaub@corporatecompliance.org<br> <a href="https://www.navexglobal.com/en-us">NAVEX Global</a> recently released its 2018 Ethics &amp; Compliance Hotline and Incident Management Benchmark Report, which leverages their database of helpline/hotline calls and other incident data.  In 2017 the company logged approximately 900,000 reports, which it used for this analysis.<br> Compliance veteran <a href="mailto:cpenman@navexglobal.com">Carrie Penman</a>, who serves as the company’s Chief Compliance Officer and Senior Vice President, Advisory Services join us for a podcast in which she covers some of the highlights of the report.  Among the points discussed from the report:<br> <br> * A rise in the amount of reporting<br> * Substantiation rates across reports as a whole, as well as the differences in rates between helpline calls and incidents reported through other means<br> * The wide “normal” range for the number of reports in an organization<br> * The substantiation rates of anonymous calls – it’s higher than many would think<br> * The rise in harassment reports<br> * The latest figures on retaliation<br> <br> Be sure to listen to the podcast.  A copy of the report can be <a href="http://trust.navexglobal.com/2018-Hotline-Incident-Management-Benchmark-Report_Download.html?utm_source=hcca&amp;utm_medium=partner&amp;utm_campaign=2018-hlim-bmr">found here</a> on the NAVEX site.<br>