Summary: <a href="http://complianceandethics.org/wp-content/uploads/2017/11/Compliance-Perspectives-Cover-Art-1024x1024.jpg"></a><br> <a href="http://complianceandethics.org/wp-content/uploads/2015/02/turteltaub-adam-200x200-150x1501.jpg"></a><br> By Adam Turteltaub<br><br> adam.turteltaub@corporatecompliance.org<br> Compliance starts with the law, but simply thinking like a lawyer isn’t enough. Ted Banks, partner at Scharf Banks Marmor learned that lesson firsthand.<br> Today he is an experienced compliance professional who has worked in compliance at Kraft and served as a monitor for both the FTC and the Canadian Competition Bureau. Compliance professionals engage him for his guidance.<br> But, many years ago, he was a lawyer new to compliance, and, as he tells in this podcast, made quite a few mistakes.<br> In this podcast he provides advice to legal counsel moving into a compliance role. Some of the highlights include:<br> <br> * Remember that compliance work has legal content, but it’s different than the work that a lawyer does<br> * Don’t treat employees like law school students<br> * Learn from the manual for drivers from your local department of motor vehicles: It doesn’t cite specific statutes, but focuses on what to do and not to do<br> * Concentrate your efforts on the key issues that have to be communicated, not every possible nuance.<br> * Put yourself in the shoes of the employees: make the training in their interest, ideally showing how this information will help their career<br> * Try to insert compliance messages in training that isn’t compliance-related, such as sales skills courses<br> * Understand the psychological principles of how to communicate with employees<br> <br>
