O Come, All Ye Burned Out with Kim Rigden




Dispatch in Depth show

Summary: Isabel talks with Kim Rigden, psychology enthusiast and the associate director of accreditation at IAED. They discuss the importance of positive psychology in a field as stressful as emergency dispatch, the concept of feedforward, and small things you can do to make your outlook a little more positive.<br> <br>  <br> <br>  <br> <br> For Your Information:<br> <br>  <br> <br> VIA Strengths Survey (<a href="https://www.viacharacter.org/survey/account/register)">https://www.viacharacter.org/survey/account/register)</a><br> <br> Handout from The Psychology of the 911 Call (<a href="https://cloud.prioritydispatch.net/index.php/s/8RWo7j4NfzyuZci">https://cloud.prioritydispatch.net/index.php/s/8RWo7j4NfzyuZci</a>)<br> <br> Character Strengths in the UK (<a href="https://cloud.prioritydispatch.net/index.php/s/6OMnT08J6cQVU5Y">https://cloud.prioritydispatch.net/index.php/s/6OMnT08J6cQVU5Y</a>)<br> <br> Looking Forward to Performance Improvement: Field Test of the Feedforward Interview for Performance Management (<a href="https://cloud.prioritydispatch.net/index.php/s/OJ17T3rNBw93rhk">https://cloud.prioritydispatch.net/index.php/s/OJ17T3rNBw93rhk</a>)<br> <br> ‘Paying it forward’: performance improvement through feedforward interviews (<a href="https://cloud.prioritydispatch.net/index.php/s/zhaE4SHAXMzuwVx">https://cloud.prioritydispatch.net/index.php/s/zhaE4SHAXMzuwVx</a>)<br> <br> Strength-based performance appraisal and goal setting (<a href="https://cloud.prioritydispatch.net/index.php/s/fE3Gz5ooy2BkgKD">https://cloud.prioritydispatch.net/index.php/s/fE3Gz5ooy2BkgKD</a>)<br> <br> The Feedforward Interview (<a href="https://cloud.prioritydispatch.net/index.php/s/qc4ewugLBgFm3Yt">https://cloud.prioritydispatch.net/index.php/s/qc4ewugLBgFm3Yt</a>)<br> <br>  <br> <br>  <br> <br> Want to get involved in a study? Have a question? Email us at  dispatchindepth @ emergencydispatch (dot) org