Delivering Care-Driven Outcomes in Healthcare and Beyond with Lynn Nemiccolo




The Customer Success Podcast show

Summary: In this episode, Allison Pickens (Chief Customer Officer, Gainsight)sits down with Lynn Nemiccolo (SVP of Customer Success, MCG Health) to discuss what Lynn looks for in outcome-driven CSMs, How MCG drives success based on end-user experiences and how to track customer health and deliver success in the ever-evolving world of healthcare.