Summary: Meet Lisa Ryan, a nationally recognized gratitude expert and founder of Grategy® (www.grategy.com). She is a dynamic presenter who teaches corporations, associations, and non-profits the immense power of gratitude in the workplace, and helps her clients translate soft skills into hard profits. She focuses on employee productivity, customer retention and growth, and how these affect the bottom line. She is the author of five books including: The Upside of Down Times: Discovering the Power of Gratitude, From Afraid to Speak to Paid to Speak, and With Excellence. Image Bio Credit: Google, www.grategy.com.
