018 – 10 Mistakes People Make with Customers

Uber Good Experience with Rafael Perez show

Summary: 10 Mistakes People Make with Customers Image courtesy of stockimages / FreeDigitalPhotos.net “Your most unhappy customers are your greatest source for learning” --Bill Gates Top 10 Mistakes People Make with Customers--David Letterman Style Courtesy of Sugar Pine Realty, Ca. 10.  Overlook that the customer is their greatest billboard. 9.  Forget that the customer is always right (even when they are sometimes wrong). 8.  Neglect marketing to them. 7.  Don't follow up after the sale (nurture customers for repeat business). 6.  Forget that without customers, there is no business. 5.  Overlook that they can't please everyone all the time, but they can please most people most of the time. 4.  Don't respond to customers' complaints. 3.  Forget to go the extra mile. 2.  Believe customers think like them. and the #1 Mistake People Make with Customers is... 1.  Treat customers like dirt and still expect them to make a purchase!