People Love You: The Real Secret to Delivering Legendary Customer Experiences [WEBINAR REPLAY]

Social Media Today podcasts show

Summary: Join us for an exclusive webinar with Jeb Blount, author of People Love You: The Real Secret to Delivering Legendary Customer Experiences. This book and author discussion is the second for the Social Business Book Club, brought to you by Wiley and Social Media Today. Talk to the author and ask questions pertaining to their book.   People Love You: The Real Secret to Delivering Legendary Customer Experiences explains how delivering a legendary customer experience is the single most important competitive advantage across all industries. In People Love You, human relationship guru Jeb Blount offers a playbook for interacting with customers in a way that creates deep, enduring connections that withstand pressures in the marketplace.About the Panel:Jeb Blount, CEO of Sales Gravy, is a leading expert on how human relationships impact account management, customer experience, leadership and sales. He helps many of the world's leading organizations accelerate revenue growth and profits through a focus on interpersonal relationships.Under Jeb's leadership, Sales Gravy has become a global leader in sales enablement solutions, including sales recruitment and staffing, sales on-boarding automation, custom sales training program development and delivery, and sales coaching.He is the author of six books, including People Buy You: The Real Secret to what Matters Most in Business, and was recently named one of the world's 50 Most Influential Sales and Marketing Leaders by Top Sales Magazine, and in a March 2014 Forbes article, as one of the Top 30 Social Selling Influencers in the world.@salesgravyTom Teicholz is an award winning journalist who has consulted to and created video and written content for Intel, The Museum of Tolerance, The Milken Foundation, Universal and Fox/TV Studios and whose work has appeared in The New York Times Sunday Magazine, The Daily Beast, The Huffington Post and @TomTeicholz