The Modern Waiter Podcast show

The Modern Waiter Podcast

Summary: The Modern Waiter Restaurant Podcast is a place for discussions and interviews relating to the service industry that are relevant to both restaurant workers and guests. Have you ever wondered what your waiter or waitress is thinking? Have you ever wondered how a restaurant works behind the scenes? Perhaps you worked in the service industry and laughed while discovering that all restaurant employees are the same. We have all dined at restaurants many times. The Modern Waiter Podcast helps restaurant patrons enjoy their experience by giving them a look behind the industry curtain. “I want to show the world that a career in the restaurant business can be a legitimate profession.” - Marlon Joseph, Host of The Premier Restaurant Podcast. Restaurant guest, managers, chefs, waiters and waitresses are all represented well by this show.

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  • Artist: Marlon Joseph | Restaurant-Podcast
  • Copyright: Copyright 2018 All rights reserved.

Podcasts:

 Pros vs. Joes | File Type: audio/mpeg | Duration: 25:17

Is there such a thing as an all star restaurant staff? Can they all be generals? We talk about the mix of front of the house staff in this weeks Pros vs. Joes.

 Restaurant Story Time | File Type: audio/mpeg | Duration: 25:40

Producer Danny and I dish out a few stories we have collected over the years. The service industry is full of characters on both sides of the table. We tell it all. Co-workers, guests, chefs and line cooks. No one is safe.

 Restaurant Owner | File Type: audio/mpeg | Duration: 24:50

On this weeks episode we interview Jeff Lyons, owner of the Buffalo Roadhouse Grill.  He shares his thoughts on the challenges he faces in the industry from marketing and social media to environmental issues like plastic straws.  

 Review The Reviews 2 | File Type: audio/mpeg | Duration: 22:07

In this weeks episode, we critique three reviews of a random local restaurant.  Don't get emotional. Lets talk about the proper way to write a review that is helpful to others looking for some solid information.  

 Bartending Pt. 2 | File Type: audio/mpeg | Duration: 28:58

Todays Podcast we conclude our series on bartending.  Stephanie gives us her perspective on uniforms, working with guys behind the bar and how she deals with guests.  I learn a few things and you get an introduction into Danny being Danny.

 Bartending Pt. 1 | File Type: audio/mpeg | Duration: 45:57

This weeks episode is part one of a two part series look at bartending.  First part we have a male perspective and the second female.  Our first interview is one that has both our guest and producer Danny on the phone and I am in the studio.  We get a peek into the mind of a life long bartender.

 Restaurant Terminology | File Type: audio/mpeg | Duration: 32:46

Restaurant jargon, lingo, phrases.  On this weeks podcast, producer Danny and I discuss the most common terms used in the restaurant industry.  

 Day Shift vs Night Shift | File Type: audio/mpeg | Duration: 18:31

The difference in the working lifestyle of the day vs night shifts in the restaurant industry are the topic of this weeks podcast. We take a look at the advantages and disadvantages of both.

 Table Sharks and Sidework | File Type: audio/mpeg | Duration: 23:43

Fun discussion. Mainly about greedy and selfish wait staff. There is no "i" in team. This weeks episode we discuss Table Sharks and Sidework. The big surprise is that Producer Danny considers himself a shark.  Very eye opening.

 Taking Orders: Pen or No Pen | File Type: audio/mpeg | Duration: 24:39

In todays podcast we look into the mechanics of taking an order. Where do you stand when you take an order? Do you use a pen? Producer Danny and I are on opposing ends on that point. Give a listen.

 Saying No! | File Type: audio/mpeg | Duration: 15:51

In the hospitality industry we are usually saying yes. We say yes all the time. What do we do in the restaurant when we have to say no. When to say it. How to say it. What to do after you say no.

 Service Industry Abroad | File Type: audio/mpeg | Duration: 38:53

Producer Danny travels to London, Paris and Venice.  We discuss the workflow of service in these three cities.  This gives us an insight into a small portion of the experience of bars and restaurants.  Journey with us in this episode. 

 Review the Reviews | File Type: audio/mpeg | Duration: 28:30

On todays podcast we review the reviews.  Lets teach you what content is helpful in a review.  Don't be emotional.  Be helpful.

 Favorite Types of Guests | File Type: audio/mpeg | Duration: 21:07

Todays exploration is focused on our favorite types of guests.  We take a look at what servers preferences are when we are at the table.  It is not about the tip. It is about the process.  Communication is key...

 Restaurant Secrets | File Type: audio/mpeg | Duration: 20:23

Every industry has their insiders knowledge. There are many things you may or may not know about your night out at a restaurant...  

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