Engati CX

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/customer-journeyhttps://www.engati.com/glossary/decision-trees #CX #EngatiCX #CXStrategy

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #DigitalTransformation #EngatiCX #DigitalizingExperiences

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/behavioral-analytics https://www.engati.com/glossary/customer-lifetime-value https://www.engati.com/glossary/hold-time https://www.engati.com/glossary/unified-conversations https://www.engati.com/glossary/user-engagement https://www.engati.com/glossary/chat-only-agent https://www.engati.com/glossary/help-desk https://www.engati.com/glossary/multi-channel-support #BusinessModels #EngatiCX #AI

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Priyanka Roy, Head of Data & Artificial Intelligence at Intergen talks about vision for your AI strategy on Engati CX. She says that companies should spend more time to know what the problem is, work on it and the user and then bring in the technology. She also mentions that data is extremely important and every AI strategy should be backed by data. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #PriyankaRoy #EngatiCX #AIVision

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #CustomerEmotions #EngatiCX #Data

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Siddharth Sankhe, Director,  Consumer Insights, Nielsen talks about magnifying customer connections on Engati CX. He says that with the on going pandemic the economy has shrunk this is where CX comes into play and it will a very big and an important differentiator. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #SiddharthSankhe #EngatiCX #CustomerConnections

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/https://www.engati.com/glossary/digital-assistanthttps://www.engati.com/glossary/genetic-algorithms #EngatiCX #LogicallyDrivenAI

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Jim Barnebee, VP of AI & Infrastructure, GetSwift talks about driving efficiency with AI & logistics on Engati CX. He says that now most of the are starting to insert AI in their processes. It's upto the company to analyse the risk and calculate the ROI of implementing AI, whether they want to cut down their expenses and have a minimum ROI or implement AI and see an exponential rise in their ROI. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/canned-responses https://www.engati.com/glossary/biometric-recognition https://www.engati.com/glossary/reinforcement-learning https://www.engati.com/glossary/chatbots-in-transactional-enquiries #JimBarnebee #EngatiCX #EfficiencyWithAI

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Kim William Gordan, principal of Telementoris, talks about using Artificial Intelligence to revolutionize and redefine the entire education system. In his Engati CX interview, he adresses the fact that although human teachers are very important, AI and technology are strongly improving interactions and boosting engagement levels.He also talks about the importance of adaptive learning. Catch his interview exclusively on Engati CX. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us on :Facebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/blog/chatbot-applications-in-education https://www.engati.com/chatbots-for-education #EngatiCX #AI #Edutech

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Christoff Weihman, Keynote Speaker/ Author at ASPIRE enterprises talks about crafting 5-star customer experiences on Engati CX. He says that it's extremely important to show empathy, companies need to think from the point of view of the customers. He also mention an equation which matters- ""humans + AI = CX"" If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/live-chat-agent #ChristoffWeihman #EngatiCX #CustomerExperience

"https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Mike Biselli, Partner and owner, Catalyst HTI talks about the tech in health tech on Engati CX. He mentions that healthcare is a booming industry and now it has been mandated because of the environment we are living in. He believes that the entire administrative process in healthcare can be taken over by AI and technology. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #MikeBiselli #EngatiCX #HealthTech

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Christopher Brooks, Managing Director, Clientship talks about the 3 steps to overcome a customer service crisis on Engati CX. He says that for companies to survive in this economy it's important to show some humility towards the society. He also says that it's extremely important to analyse the return on relationship. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/customer-service #EngatiCX #ChristopherBrooks #OvercomingCustomerServiceCrisis

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Sue Duris, Director of Marketing and Customer Experience, M4 communications talks about the 3 metrics of CX programming on Engati CX. She says that it's important to reach out out to the customer and get their feedback. She says that we need to make the customer persona, and map their journeys. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/saas https://www.engati.com/glossary/customer-experience-as-a-service-cxaas #SueDuris #EngatiCX #Customer #CXProgramming

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Christopher Brooks, Managing Director, Clientship talks about the 3 steps to overcome a customer service crisis on Engati CX. He says that for companies to survive in this economy it's important to show some humility towards the society. He also says that it's extremely important to analyse the return on relationship. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #EngatiCX #ChristopherBrooks #OvercomingCustomerServiceCrisis

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Luke Jamieson, founder and CEO of Playfulli talks about Gamification of CX on Engati CX. He says that gamification can be a very powerful incentive, motivator and can boost customer engagement exponentially. The best way to improve CX would be to make customers feel satisfied by the product which would make them the advocates for it. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/conversation-as-a-service https://www.engati.com/glossary/human-computer-interaction https://www.engati.com/glossary/speech-to-text-translation https://www.engati.com/glossary/business-process-improvement https://www.engati.com/glossary/cpaas https://www.engati.com/glossary/interoperability https://www.engati.com/glossary/scripting-language https://www.engati.com/glossary/inbound-call-centre https://www.engati.com/glossary/customer-engagement #LukeJamieson #EngatiCX #GamificationOfCX