Engati CX show

Engati CX

Summary: Helping Businesses Achieve Breakthroughs with Innovative Disruption & Conversational AI

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Podcasts:

 The growth and innovation mindset - Rashim Mogha on Engati CX | File Type: audio/mpeg | Duration: 21:07

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/skype-bot https://www.engati.com/glossary/on-time-resolution https://www.engati.com/glossary/customer-satisfaction https://www.engati.com/glossary/business-process-outsourcing https://www.engati.com/glossary/proof-of-concept https://www.engati.com/glossary/rule-based-system #EngatiCX #Growth #Innovation

 CRM, CEM, and everything in between - Ajay Nambiar on Engati CX | File Type: audio/mpeg | Duration: 39:01

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/https://www.engati.com/glossary/crm #EngatiCX #CEM #CRM"

 Empowering your business with AI - Nadia Vincent on Engati CX | File Type: audio/mpeg | Duration: 17:49

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Nadia Vincent, Digital Transformation and AI executive advisory talks about Empowering your business with AI on Engati CX. She says that AI will empower digital transformation and companies need to align their digital and business strategies. She advises businesses to not to wait for pandemic to end the think of it as an opportunity. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #NadiaVincent #EngatiCX #AI #CX

 4 phases of DX framework - Kamales Lardi on Engati CX | File Type: audio/mpeg | Duration: 25:23

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Kamales Lardi, CEO of Lardi and Partner consulting talks about the 4 phases of the DX framework on Engati CX. She says that industries have seen some digital disruptions change the entire business landscape as a whole. She also explains the 4 stages of digital transformation strategy. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #KamalesLardi #EngatiCX #digital

 Branding leadership 101 - Denise Lee Yohn on Engati CX | File Type: audio/mpeg | Duration: 18:10

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Denise Lee Yohn, President & Keynote speaker, Denise Lee Yohn, Inc talks about brand leadership 101 on Engati CX. She says that your brand is not your name or logo, your ad, your image it’s what you do and how you do it. She also explains why it's important for companies to know about their brand value and how it differentiates them. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #DeniseLeeYohn #EngatiCX #brandleadership

 Achieving success via customer journey mapping - Jim Tincher | File Type: audio/mpeg | Duration: 30:45

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Jim Tincher, Founder & CEO, Heart of the customer talks about Achieving success via customer journey mapping on Engati CX. He says that mapping your customers journey is extremely important, to know the various touch-points. He also separates the customer journey map into 3 categories. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #JimTincher #EngatiCX #customerjourneymapping

 Fuelling customer loyalty - Dr. Chip Bell on Engati CX | File Type: audio/mpeg | Duration: 12:25

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Chip Bell, Senior partner at Chip Bell group talks about Fuelling customer loyalty on Engati CX. He says that it is important to listen to the employees that are on the front line dealing with your customers. He also mentions that most customers need 24/7 access to certain businesses and automation helps them provide it. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/customer-loyalty-program https://www.engati.com/glossary/customer-loyalty #ChipBell #EngatiCX #customer

 Embracing technological change - Brian Fanzo on Engati CX | File Type: audio/mpeg | Duration: 19:05

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Brian Fanzo, Virtual Keynote Speaker, Digital Futurist speaks about Embracing technological change on Engati CX. He says that Lot of companies have been incorporating tech in their business during their digital journey. He is a big believer in the fact that you don’t have to be the first adopter of any latest technology but you need to adapt to the change at a slow and continuous pace so that the inevitable transition later is smooth and the business survives its competition.  If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #BrianFanzo #EngatiCX #technology

 Driving DX across banking - Namrata Jolly on Engati CX | File Type: audio/mpeg | Duration: 33:49

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Namrata Jolly, Senior Advisor at pinBox Solutions talks about driving DX across banking on Engati CX. She mentions that banking has been the forefront industry making use of digital transformation. She also says that customer experience and digital transformation go hand in hand. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/customer-experience-strategyhttps://www.engati.com/chatbots-for-banking #NamrataJolly #EngatiCX #banking

 Advanced analytics - Tony Boobier on Engati CX | File Type: audio/mpeg | Duration: 29:19

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #Analytics #EngatiCX #AdvancedAnalytics

 Automate or checkmate - Fredrik Hofflander on Engati CX | File Type: audio/mpeg | Duration: 17:42

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #AI #EngatiCX #Automation

 End-to-end tech implementation - Mandisa Makubalo on Engati CX | File Type: audio/mpeg | Duration: 19:52

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/voice-recognition-system #TechImplementation #EngatiCX #CX

 Decoding digital transformation - Wissam Al Adany on Engati CX | File Type: audio/mpeg | Duration: 18:34

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/skype-bot https://www.engati.com/glossary/on-time-resolution https://www.engati.com/glossary/customer-satisfaction https://www.engati.com/glossary/business-process-outsourcing https://www.engati.com/glossary/proof-of-concept https://www.engati.com/glossary/rule-based-system #DigitalTransformation #EngatiCX #DT

 Re-imagining the future with spatial computing - Robert Scoble on Engati CX | File Type: audio/mpeg | Duration: 12:49

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Robert Scoble, the Founder of the Scobleizer.blog, talks about reimagining future with spatial computing on Engati CX. While sitting on the wheel of the latest Tesla car he explains us how spatial computing is the 4th paradigm of personal computing and how it can revolutionise the way we see things. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/sla https://www.engati.com/glossary/facebook-messenger-chatbot #RobertScoble #EngatiCX #Computing

 Focus on data security for enterprise - Gerth Botha on Engati CX | File Type: audio/mpeg | Duration: 30:34

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/chatbot-training https://www.engati.com/glossary/customer-feedback https://www.engati.com/glossary/neuro-linguistic-programminghttps://www.engati.com/glossary/entity #Data #EngatiCX #DataSecurity

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