Engati CX

https://www.engati.com/ Engati is the world’s leading no-code, multi-lingual chatbot + live chat  platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-communityAnd CX Content page - https://www.engati.com/cx-content Gunjan Allen, Manager - Customer Value (Voice of Customer Strategy and Culture Drivers) at Queensland Health, talks about principles of HCD and how understanding your customer is the key to all your problems. Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/customer-experience-transformation https://www.engati.com/glossary/customer-satisfaction-survey #GunjanAllen #EngatiCX #digital #consumerrealtionships #cx #HCD

https://www.engati.com/ Engati is the world’s leading no-code, multi-lingual chatbot + live chat  platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-communityAnd CX Content page - https://www.engati.com/cx-content Joris Krijger, AI & Ethics Specialist at De Volksbank, talks about AI ethics and shares why we need to conduct more research to generate better insights in Ethics of AI. Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/live-chat-features #EngatiCX #aiethics #aimodel

https://www.engati.com/ Engati is the world’s leading no-code, multi-lingual chatbot + live chat  platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-communityAnd CX Content page - https://www.engati.com/cx-content Samantha Middlebrook, Thought Leader Digital CX and Digital Transformation Strategist at Panviva Technologies, talks about knowledge strategy in CX and how we can learn from our mistake to get started with our transformation projects. Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #EngatiCX #knowledgestrategy #transformation

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Anand Chawla, Director of Information Technology at Podar Education Network, talks about why is it  important for companies to invest in suitable infrastructures to meet their technological vision and discusses various concepts of E-learning. Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/lead-generation-information-and-technology #EngatiCX #digital #elearning

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Tulsee Doshi, ""Google Product Lead - ML Fairness and Responsible AI talks about importance of ethics security when it comes to ai and how we can bring a shift if we work on it collectively Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/   https://www.engati.com/glossary/machine-learning #EngatiCX #responsibleAI #AlgorithmicBias

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. James Dodkins, UK’s #1 CX Influencer, Host Of Amazon Prime’s ‘THIS WEEK IN CX’ and CX Trainer, talks about how we should focus on delivery of successful outcomes and how treating your employees like rockstars will create super-fans. Check out CX Community page - https://www.engati.com/cx-communityAnd CX Content page - https://www.engati.com/cx-content Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #EngatiCX #customerexperience #cxguide

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Garham Clark, EVP Customer Experience, Digital Transformation & Independent Consultant at Customer Results talks about "What’s missing in most company's CX plans and “Digital First, but not Digital only” approach to customer experience. Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #EngatiCX #digital #transformation

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. ""Mavie John,Product Owner Digital Customer Communication at Vodafone talks about how being customer centric is a vital aspect for all brands and taking customer views in order to get feedback."" Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #EngatiCX #digital #omnichannel #multichannel

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Mary Drumond, Chief Marketing Officer at Worthix, talks about how Data Analytics has been changed with the recent occurrences of the market. She advices to do in-depth research on them by knowing their pain points. Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/customer-satisfaction-survey #EngatiCX #consumerrealtionships #dataanalytics

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Aleksandra Przegalinska, Phd in Artificial intelligence , Former MIT and future Harvard Senior Research Fellow, talks about starting with AI and guides them also with technological foresights. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #EngatiCX #Technology #Ai

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Mark Michelson, CEO/Producer of the CX Talks, talks about measuring customer experiences and the three main components of CX. He also talks about how conducting market research has changed.If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #EngatiCX #customerexperience #3componentsofCX

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Rahul Bhuman, Head of AI and Business and Strategy at Tech Mahindra, talks about the reason why embracing AI was a challenge in the past and how AI has a transformational potential - not just to the enterprise but to the community as well. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/behavioral-analytics https://www.engati.com/glossary/customer-lifetime-value https://www.engati.com/glossary/hold-time https://www.engati.com/glossary/unified-conversations https://www.engati.com/glossary/user-engagement https://www.engati.com/glossary/chat-only-agent https://www.engati.com/glossary/help-desk https://www.engati.com/glossary/multi-channel-support #EngatiCX #digitaltransformation #ai

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Pallav Modi, Head of AI & Innovations at Ennovision Technology Solutions, talks about adopting AI and how can retail and e-commerce companies use AI to deliver excellent CX. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ https://www.engati.com/glossary/conversational-aihttps://www.engati.com/multilingual-chatbots https://www.engati.com/blog/multilingual-chatbots https://www.engati.com/glossary/multilingual-chatbothttps://www.engati.com/chatbots-for-retail-and-ecommerce #EngatiCX #ai #cx

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Rodolfo Salazar, President and Founder for Digital Transformation, talks about why credibility and trust is vital in the digitally connected era and how can we use technologies, like chatbots, to foster and build trust between customers and your brand. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #EngatiCX #digital #transformation

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now. Gordon Tredgold, CEO and managing consultant at Leadership Principles LLC and is a business keynote speaker and business speaker, talks about digital and IT transformations and suggests Organisations should have clarity on what is the problem they are trying to achieve and accordingly design their IT transformation to solve their problems. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #EngatiCX #digital #transformation