Lodging Leaders show

Lodging Leaders

Summary: Lodging Leaders is an award-winning weekly podcast that examines trends and issues impacting the hospitality industry. Each week, we bring listeners on a journey through engaging stories narrated by co-hosts by Jon Albano and Judy Maxwell, and amplified by interviews with hospitality experts and other thought leaders. Each enhanced episode leverages modern media to provide closed captions, chapter markers with images and links, and an expanded multimedia report with downloadable transcriptions, while adhering to strict editorial standards. The longest running, top-ranking hospitality podcast, Lodging Leaders received a Bronze Stevie® Award in 2020 for Podcast of the Year in the 17th annual Stevie® Awards for Women in Business. Its parent company, Long Live Lodging, also received a Bronze Stevie® Award in the Media Hero of the Year category for its expanded coverage of the coronavirus COVID-19 crisis on the hotel industry.

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  • Artist: Jon Albano and Judy Maxwell
  • Copyright: Copyright © Long Live Lodging, Inc.

Podcasts:

 209 | American Tales: Hotel industry execs tell all | File Type: audio/mpeg | Duration: 1:12:51

“These stories can only be told by us.” Those words are written by Bharat Shah, an American hotelier and an immigrant from India, in his autobiography “America My Destiny.” Bharat’s son, Mit, is founder and CEO of Noble Investment Group, which has $3 billion of private equity invested in hotels throughout the country. Together, father and son decided to share Bharat Shah’s story with the world. They did that in 2014, in front of a packed auditorium in the Rialto Theater on the campus of Georgia State University in Atlanta. Since then, The Bharat Shah Leadership Speaker Series has grown into an endeavor that has introduced thousands of aspiring leaders to top executives in the U.S. hospitality industry: Chris Nassetta, Arne Sorenson, Tom Baltimore, Mark Elliott, and Mark Hoplamazian. Mit shares the beginning of his storytelling journey and what he’s learned about business, leadership and himself while prepping for and conducting the interviews. We also feature segments of the recorded interviews with all of the guests. Featured in today’s episode are … Mit Shah, founder and CEO of Noble Investment Group Bharat Shah, founder of the Bharat Shah Leadership Speaker Series Debby Cannon, director of the Cecil B. Day School of Hospitality and Administration at the Robinson School of Business at Georgia State University Arne Sorenson, CEO of Marriott Hotels Tom Baltimore, chairman, president and CEO of Parks Hotels & Resorts Mark Elliott, president of Hodges Ward Elliott Mark Hoplamazian, president and CEO of Hyatt Hotels To view the first five installments of the speaker series, visit: * www.bharatmshah.com * robinson.gsu.edu/academic-departments/hospitality/about/bharat-shah/

 209 | American Tales: Hotel industry execs tell all | File Type: audio/mpeg | Duration: 1:12:51

“These stories can only be told by us.” Those words are written by Bharat Shah, an American hotelier and an immigrant from India, in his autobiography “America My Destiny.” Bharat’s son, Mit, is founder and CEO of Noble Investment Group, which has $3 billion of private equity invested in hotels throughout the country. Together, father read more

 208 | Surf-By Lawsuits: Hotel websites in legal crosshairs | File Type: audio/mpeg | Duration: 36:07

Is your hotel’s website accessible to people with disabilities? If you don’t know the answer to that question, you’ll probably end up in court. In this episode, we examine what’s behind the dramatic spike in website accessibility lawsuits being filed against businesses under the Americans with Disabilities Act. And why commercial enterprises found to be non-compliant are hit with tens of thousands of dollars in penalties. Experts we interviewed for this report say the reality is it’s only a matter of time before you get sued over your hotel website as drive-by litigation takes a back seat to surf-by lawsuits. The good news is there are steps you can take to make your hotel website accessible to guests with disabilities and not only avoid your day in court but generate new business as well. Featured in today’s episode are … Joe Dolson, a web accessibility consultant Peter Seidenberg, CEO of HEBS Digital Lensay Abadula, a UX designer with HEBS Digital Darshan Patel, a lawyer who specializes in ADA law Resources & Links * Joe Dolson * Darshan Patel * HEBS Digital * Seyfarth Shaw report on increase in ADA Title III lawsuits * Seyfarth Shaw report on increase in website accessibility lawsuits * 3Play Media webinar on how ADA applies to hotels and restaurants * For information about the Americans with Disabilities Act, visit www.ada.gov

 208 | Surf-By Lawsuits: Hotel websites in legal crosshairs | File Type: audio/mpeg | Duration: 36:07

Is your hotel’s website accessible to people with disabilities? If you don’t know the answer to that question, you’ll probably end up in court. In this episode, we examine what’s behind the dramatic spike in website accessibility lawsuits being filed against businesses under the Americans with Disabilities Act. And why commercial enterprises found to be read more

 207 | “Today’s Not the Day”: Why Trump Hotels changed course in the Mississippi Delta | File Type: audio/mpeg | Duration: 46:57

Almost two years ago, Trump Hotels introduced Chawla Hotels to the world as the first developers of the company’s new brands Scion and American Idea. Though Trump Hotels in February announced it was pulling out of development deals in Cleveland and other nearby towns, the Trump effect will be more than a footnote in Mississippi’s history. This report is an update of sorts as I featured interviews with Eric Danziger and Suresh Chawla in back-to-back episodes released on July 19 and July 26, 2017, just after the June announcement. You’ll hear from … Dinesh Chawla about his unique experience of working with Trump Hotels. Eric Danziger, CEO of Trump Hotels, on why he and brothers Donald Trump Jr. and Eric Trump decided to call it quits with new brand development. Kathleen Flores, executive vice president of new brands and innovation, as she tells what’s next for Trump Hotels. Resources & Links * Trump Hotels * Chawla Hotels * Kathleen Flores on LinkedIn * 121 | An American Idea with Trump Hotels CEO Eric Danziger * 122 | ‘5-Star Mentality’ for a 3-Star Brand with Suresh Chawla

 207 | “Today’s Not the Day”: Why Trump Hotels changed course in the Mississippi Delta | File Type: audio/mpeg | Duration: 46:57

Almost two years ago, Trump Hotels introduced Chawla Hotels to the world as the first developers of the company’s new brands Scion and American Idea. Though Trump Hotels in February announced it was pulling out of development deals in Cleveland and other nearby towns, the Trump effect will be more than a footnote in Mississippi’s read more

 206 | The Business of Immigration: Family migration to U.S. under threat | File Type: audio/mpeg | Duration: 48:27

The federal government’s efforts to curb family migration to America is a key concern for many foreign-born residents in the U.S. and their children, including the Indian American community, which has used the method over the past 50 years to grow into an economic powerhouse of business owners, including their domination of the hotel industry. In this episode, Judy Maxwell, co-host of Lodging Leaders, takes a look at immigration trends in the U.S. and proposed changes to federal law that would dramatically alter the way legal immigrants have been able to bring members of their families to America and to build businesses. You’ll hear from … Suraj Patel, a political activist and the son of a hotelier Jyoti Sarolia, an active AAHOA member and a third-generation hotelier who founded a company that pays homage to her family’s immigration history Andrew Lim of New American Economy, which tracks immigrants’ contributions to the U.S. economy and business landscape Chris Mumford from Aethos Consulting Group on the impact of immigrants in the workforce. We also take a look at … * Current immigration trends and regulatory initiatives championed by President Trump to decrease the flow of migrants to America. * Immigration-reform proposals introduced to Congress over the past two years. * And, we ask AAHOA where it stands in the debate over immigration reform. Resources & Links * AAHOA (Asian American Hotel Owners Association) * Catch Suraj Patel speak about immigration, on his 2018 campaign website. * Check out New American Economy’s take on the 2018 Fortune 500, where it highlights companies founded by immigrants or children of immigrants. * To learn more about initiatives to promote legal immigration in the U.S. visit the Migrant Policy Institute’s website. * Pew Research Center is a treasure trove of news and information on immigration in America and around the world. Check out its website. * Read the White House position on family migration in its Dec. 15, 2017, post.

 206 | The Business of Immigration: Family migration to U.S. under threat | File Type: audio/mpeg | Duration: 48:27

The federal government’s efforts to curb family migration to America is a key concern for many foreign-born residents in the U.S. and their children, including the Indian American community, which has used the method over the past 50 years to grow into an economic powerhouse of business owners, including their domination of the hotel industry. read more

 205 | Opportunity Zones Create 21st Century Gold Rush | File Type: audio/mpeg | Duration: 35:20

Today’s report takes a look at a newcomer to hotel fund raising – the Investing in Opportunity Act, and the capital pools and projects the federal law is generating. While the U.S. Department of the Treasury and the IRS are still working on the act’s punch list, many hotel developers and private equity groups are moving ahead to capitalize early on projects already breaking ground in designated opportunity zones. In this episode, we hear from leadership at Peachtree Hotel Group of Atlanta, and a real estate attorney specializing in hotel development and opportunity zones. We also feature recorded interviews of the U.S. senators responsible for introducing the act. You’ll hear from … Greg Friedman, co-founder and president, Peachtree Hotel Group Mitul Patel, co-founder, managing principal and COO, Peachtree Hotel Group Brian Waldman, senior vice of president of investments, Peachtree Hotel Group Nicole Ament, real estate lawyer and shareholder in the Brownstein Hyatt Farber Schreck law firm Resources & Links * Peachtree Hotel Group * Nicole Ament VIDEOS * Scott and Booker at NACo. * [This post contains video, click to play] * Scott on Senate Finance Committee * Letter Sen. Tim Scott and others sent to Steve Mnuchin, secretary of the U.S. Treasury listing unanswered questions regarding opportunity zone investment. * Economic Innovation Group (EIG)’s website FAQs Opportunity Zone legislation links * Senate bill * House bill

 205 | Opportunity Zones Create 21st Century Gold Rush | File Type: audio/mpeg | Duration: 35:20

Today’s report takes a look at a newcomer to hotel fund raising – the Investing in Opportunity Act, and the capital pools and projects the federal law is generating. While the U.S. Department of the Treasury and the IRS are still working on the act’s punch list, many hotel developers and private equity groups are read more

 204 | Bias and Backward Thinking: What’s holding women back | File Type: audio/mpeg | Duration: 44:06

This week, Lodging Leaders focuses on women in hospitality, and the long road ahead for those who want a lead role in the industry. You’ll hear from … Peggy Berg, founder of Castell Project Jeffrey Tobias Halter, corporate gender consultant and founder of Why Women Beth Milano, manager at Ruckus Wireless Kris Gathright, executive vice president and COO at Apple REIT Jagruti Panwala, AAHOA Vice Chair Lina Patel, hotel owner and AAHOA board member Purvi Panwala, second-generation hotelier, CEO of Purvi LLC Resources & Links * Castell Project * YWomen * Asian American Hotel Owners Association (AAHOA) * American Hotel & Lodging Association (AHLA) * ForWard: Women Advancing Hospitality

 204 | Bias and Backward Thinking: What’s holding women back | File Type: audio/mpeg | Duration: 44:06

This week, Lodging Leaders focuses on women in hospitality, and the long road ahead for those who want a lead role in the industry. You’ll hear from … Peggy Berg, founder of Castell Project Jeffrey Tobias Halter, corporate gender consultant and founder of Why Women Beth Milano, manager at Ruckus Wireless Kris Gathright, executive vice president and read more

 203 | Human Trafficking in Hotels Happens Every Day | File Type: audio/mpeg | Duration: 27:56

This week, Lodging Leaders focuses on the scourge of human trafficking and its impact on the U.S. travel industry, including hotels. You’ll hear from … Brad Myles, CEO of Polaris, operator of the National Human Trafficking Hotline Ed Bastion, CEO of Delta Air Lines Camila Wright Zolfaghari, vice president of policy at the trafficking-prevention group called Street Grace in metro-Atlanta Megan Lundstrom, a survivor of sex trafficking, and founder of Free Our Girls in Denver, Colorado. * Vipul Dayal, hotelier, and charter member of the San Diego Hotel/Motel Human Trafficking Awareness Partnership Initiative Resources & Links * Polaris * National Human Trafficking Hotline:  1 (888) 373-7888 * BeFree Textline:   Text “BeFree” (233733) * Street Grace * Free Our Girls * Delta Air Lines

 203 | Human Trafficking in Hotels Happens Every Day | File Type: audio/mpeg | Duration: 27:56

This week, Lodging Leaders focuses on the scourge of human trafficking and its impact on the U.S. travel industry, including hotels. You’ll hear from … Brad Myles, CEO of Polaris, operator of the National Human Trafficking Hotline Ed Bastion, CEO of Delta Air Lines Camila Wright Zolfaghari, vice president of policy at the trafficking-prevention group read more

 202 | Mitch Patel Redesigns the Future of Vision Hospitality | File Type: audio/mpeg | Duration: 45:11

This week, Lodging Leaders focuses on Mitch Patel and his company, Vision Hospitality Group in Chattanooga, Tennessee. We will hear from Mitch about how he has remade Vision Hospitality Group to capture new segments of travelers and capitalize on new and emerging trends in guests’ needs, wants and expectations. We also hear from others involved read more

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