Digital Workplace Impact show

Digital Workplace Impact

Summary: Podcast by Digital Workplace Group

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Podcasts:

 Episode 64: Recruiting for digital careers that don’t (yet) exist | File Type: audio/mpeg | Duration: 00:44:30

In this episode of Digital Workplace Impact, Paul Miller talks to Fran Pomerantz, founder of The Pomerantz Group, which offers coaching and executive recruitment in the digital space. As we find ourselves in a period where innovation is key to business survival, Fran shares her insights into the challenges and opportunities presented by COVID-19, offers advice to those looking to accelerate their careers, and explains why she thinks standing still could mean the demise of your business. Guest speaker: Fran Pomerantz, founder of The Pomerantz Group Show notes, links and resources for this episode: Decade of Courage Manifesto: 12 action points for essential workplace transformation: https://digitalworkplacegroup.com/resources/download-reports/decade-of-courage-manifesto/ FREE REPORT EXCERPT: Raising your organization’s digital IQ: How to improve digital skills: https://digitalworkplacegroup.com/resources/download-reports/raising-your-organizations-digital-iq-how-to-improve-digital-skills/ FREE EXECUTIVE SUMMARY: The Inside-Out Digital Leader: Digitally transforming your organization from within: https://digitalworkplacegroup.com/resources/download-reports/inside-digital-leader-digitally-transforming-organization-within/

 Episode 63: Why climate changes everything – in your digital workplace | File Type: audio/mpeg | Duration: 00:58:28

Paul Miller speaks to Dr. Tia Kansara about ecology, climate change and, specifically, the impact the virus has had on work. They embark on an extraordinary conversation about how the digital world of work can evolve and adapt in ways that are beneficial for the environment. Guest speaker: Dr. Tia Kansara, Hon FRIBA Show notes, links and resources for this episode: DWG Work Miles Movement: https://digitalworkplacegroup.com/workmilesmovement

 Episode 62: Tales of a connected CEO in times of lockdown | File Type: audio/mpeg | Duration: 00:49:40

The Social Age has seen the adoption of social media by the masses, however the benefits to CEOs have gone unnoticed by many a leader. And during a time when digital media is the only channel for remaining connected to your workforce and customers, being socially savvy is a must. In this episode, Paul Miller is joined by the author of The Social CEO, Damian Corbet, and Sarah Walker-Smith to discuss the importance of staying connected before, during and after lockdown. Guest speakers: Damian Corbet, Founder, The Social C-Suite; and Sarah Walker-Smith, CEO, Shakespeare Martineau. Show notes, links and resources for this episode: Decade of Courage Manifest: https://digitalworkplacegroup.com/resources/download-reports/decade-of-courage-manifesto/ The Social CEO: How Social Media Can Make You A Stronger Leader, by Damian Corbet: https://www.amazon.co.uk/Social-CEO-Media-Stronger-Leader/dp/1472967240 DWG Work Miles Movement: https://digitalworkplacegroup.com/workmilesmovement/ 2020 Edelmen Trust Barometer: https://www.edelman.com/trustbarometer The Athena Doctrine: How Women (and the Men Who Think Like Them) Will Rule the Future, by John Gerzema and Michael D’Antonio: https://www.amazon.co.uk/Athena-Doctrine-Women-Think-Future/dp/111845295X

 Episode 61: The keys to successful content migration | File Type: audio/mpeg | Duration: 00:42:22

When done well, content migration provides a strong foundation on which to build a successful intranet, with the best user experience and longevity. Unfortunately though, a commonly held opinion is that migration of intranet content to a new platform is considered a chore. This episode explores DWG’s report “The eight phases of intranet content migration: How to make the move”, which outlines a model workflow for how to deliver intranet content migration in a project over eight phases and how to avoid unintended consequences further down the project timeline. Guest speakers: Nicole Carter, consultant and researcher at DWG, and Allan Tanner, Senior Manager, Digital Communications at Standard Life Aberdeen Show notes, links and resources for this episode: The eight phases of intranet content migration: How to make the move: https://digitalworkplacegroup.com/resources/download-reports/the-eight-phases-of-intranet-content-migration-how-to-make-the-move/

 AskDWG: How do we surf the uncertain digital workplace waves? | File Type: audio/mpeg | Duration: 00:33:45

AskDWG is a knowledge service for DWG members, where they can ask our experts any digital workplace and intranet related question. Drawing on DWG’s extensive resources, we aim to answer queries by tapping into the DWG knowledge base and best practice research library, drawing upon insight from the wider DWG team of experts, and connecting members with fellow DWG members to share experiences. In our AskDWG podcasts, Shimrit Janes, Director of Knowledge, shares with Paul Miller two hot topics that have come up in recent member AskDWG queries. Together, they discuss the latest relevant thinking and highlight available DWG resources for further reading. In this episode, Shimrit and Paul tackle these AskDWG questions: How can we be making progress on a new intranet while our budget has been put on hold? What is the largest long-term shift you expect to occur from the pandemic within the context of work? Show notes, links and resources for this episode: Remote Working 2020: Distributed working in times of disruption: https://digitalworkplacegroup.com/resources/download-reports/remote-working-2020-distributed-working-in-times-of-disruption/ The DWG Work Miles Movement: https://digitalworkplacegroup.com/2020/04/22/join-the-dwg-work-miles-movement/

 Episode 59: Will We Ever ‘Go’ to Work Again? | File Type: audio/mpeg | Duration: 00:58:12

While returning to an office may still be some time off for many, organizations are now thinking about how they can welcome people back in a safe and viable way. In this episode, Paul Miller speaks to Sam Fisher, who supports landlords, tenants and property management teams in how to strategically design holistic workplaces. Follow this fascinating and encouraging conversation as Sam gives practical advice on how organizations can start to plan for a successful reopening and shares her perspective on the longer-term future. Guest speakers: Sam Fisher, Director of Workplace Strategy at Transwestern. Show notes, links and resources for this episode: The DWG Work Miles Movement: https://digitalworkplacegroup.com/2020/04/22/join-the-dwg-work-miles-movement/ 20 little lessons for successful remote working – based on (almost) 20 years’ experience at DWG: https://digitalworkplacegroup.com/2020/03/11/coronavirus-20-little-lessons-for-successful-remote-working-based-on-almost-20-years-experience-at-dwg/

 Episode 58: Is this the era of the intelligent digital assistant? | File Type: audio/mpeg | Duration: 00:34:35

Intelligent digital workplace assistants (IDAs) are a rapidly growing trend, with more and more organizations implementing them to help increase productivity and efficiency in the workforce. In this episode, Paul Miller talks to Brett Caldron, CEO of Workgrid, and Kevin Olp, author of DWG’s report “The Intelligent Digital Workplace Assistant: An introduction for digital workplace teams”. Brett tells Workgrid’s story and, together, Kevin and Brett explain more about how IDAs work, share examples of how they are adding value to organizations and outline the steps that digital workplace teams can take to begin their IDA journey. Guest speakers: Brett Caldron, CEO, Workgrid, and Kevin Olp, DWG Research Associate and Consultant Show notes, links and resources for this episode: The Intelligent Digital Workplace Assistant: An introduction for digital workplace teams: https://digitalworkplacegroup.com/resources/download-reports/the-intelligent-digital-workplace-assistant-an-introduction-for-digital-workplace-teams/

 Episode 57: 100 people and no offices – the new normal? | File Type: audio/mpeg | Duration: 00:42:49

Digital Workplace Group (DWG) has no offices. There were offices in London and New York until seven years ago – but people didn’t seem to choose to work there very often, so they were closed. Today, there are about 100 people across Europe and North America, who work anywhere and everywhere for the organization. In this episode, Paul Miller interviews two of his colleagues about what it is like to work for DWG and to work remotely. Together, they discuss the culture and how it differs from working elsewhere, what the challenges can be of working remotely, and what large corporates can learn from this small organization. Please note that this interview was recorded in February, before coronavirus was declared a pandemic. Guest speakers: Nancy Goebel, Managing Director, Member Services, and Louise Kennedy, User Experience Consultant, both from DWG. Show notes, links and resources for this episode: 20 little lessons for successful remote working – based on (almost) 20 years’ experience at DWG: https://digitalworkplacegroup.com/2020/03/11/coronavirus-20-little-lessons-for-successful-remote-working-based-on-almost-20-years-experience-at-dwg/

 Episode 56: Visions of the beautiful Digital Workplace 2030 | File Type: audio/mpeg | Duration: 00:50:00

With an eye (always) on the future, DWG and Unily have both explored what the world of work may look like in 2030 and beyond. In this episode, Paul Miller talks to senior executives at Unily, about their report “Future of the workplace 2030+”. Tune in as they discuss the key findings and share what they think we can expect from the workplace over the next decade. Guest speakers: Sam Hassani, Chief Technology Officer, and Jo Skilton, Chief Commercial Officer, both from Unily. Show notes, links and resources for this episode: Digital Workplace 2030: Preparing now for the digital worlds of work to come: https://digitalworkplacegroup.com/resources/download-reports/digital-workplace-2030-preparing-now-digital-worlds-work-come Future of the workplace 2030+: https://www.unily.com/insights/guides/future-of-the-workplace Digital Workplace of the Year Awards 2020: https://digitalworkplacegroup.com/digital-workplace-year-awards

 Episode 55: How to work – when (pretty much) everyone’s at home | File Type: audio/mpeg | Duration: 00:50:04

Working from home is increasingly becoming a forced necessity rather than a personal choice around the world. Not only is home working a new experience for many people, the circumstances in which they are working and living are unprecedented. Paul Miller and members of the DWG team discuss ways in which remote working can be approached from an individual, team and organizational level; how this crisis has the potential to change company culture; and what opportunities there may be for work in the wake of COVID-19. Guests: DWG's Andrea Brant, Steve Bynghall and Shimrit Janes. Show notes, links and resources for this episode: Rapid response remote working – 12 week support program: https://digitalworkplacegroup.com/2020/03/16/rapid-response-remote-working-12-week-support-program Understanding the relationship between organizational culture and the digital workplace: https://digitalworkplacegroup.com/resources/download-reports/understanding-the-relationship-between-organizational-culture-and-the-digital-workplace

 Episode 54: COVID-19: Remote working becomes the new normal | File Type: audio/mpeg | Duration: 00:41:03

In this episode, two thought leaders, Dion Hinchcliffe and Paul Miller, come together to compare and contrast their digital workplace predictions for 2020. What neither of them predicted was this current dramatic shift to remote working, and so they take time to reflect on the possible longer-term implications of coronavirus on work. Follow the conversation as they discuss employee experience, company culture, new sourcing models and creating more resilient ways of working. Guest: Dion Hinchcliffe, Constellation Research Show notes, links and resources for this episode: Paul Miller’s digital workplace predictions for 2020: https://digitalworkplacegroup.com/2019/11/25/my-10-digital-workplace-predictions-for-2020/ 2020 Predictions for the Future of Work, by Dion Hinchcliffe: https://www.constellationr.com/blog-news/2020-predictions-future-work Rapid response remote working – 12 week support program: https://digitalworkplacegroup.com/2020/03/16/rapid-response-remote-working-12-week-support-program/ Coronavirus: 20 little lessons for successful remote working – based on (almost) 20 years’ experience at DWG: https://digitalworkplacegroup.com/2020/03/11/coronavirus-20-little-lessons-for-successful-remote-working-based-on-almost-20-years-experience-at-dwg/

 Episode 54: COVID-19: How new remote working changed Fidelity International’s culture forever | File Type: audio/mpeg | Duration: 00:42:23

As cases of coronavirus top 100,000 globally, remote working is a forced necessity rather than a personal choice in some parts of the world. In this special pop-up podcast, we hear about the personal and professional challenges that Fidelity International’s APAC team is facing in these unprecedented circumstances and the ways in which the organization is supporting its employees through this difficult period. Guests: Steve Bynghall, Research and Knowledge Lead, DWG; Shimrit Janes, Director of Knowledge, DWG; and Susan Quain, Associate Director, Global Digital Channels and News, Fidelity International. Show notes, links and resources for this episode: “My City, My Office”? The rise of mobile working in and beyond our cities, DWG article: https://digitalworkplacegroup.com/2019/11/21/my-city-my-office-the-rise-of-mobile-working-in-and-beyond-our-cities Nurturing cultures of inclusivity and belonging with the digital workplace, DWG article: https://digitalworkplacegroup.com/2020/01/22/nurturing-cultures-of-inclusivity-and-belonging-with-the-digital-workplace

 Episode 53: Would Mary Poppins raise ethical robots? | File Type: audio/mpeg | Duration: 00:47:23

As the world, and in particular the workplace, employs more and more artificial intelligence (AI), digital ethics is no longer a nice-to-have but an essential. Joining Paul on this podcast are three heavyweight minds who specialize in this area. Follow the conversation as they discuss the connection between morality and power; how technology shapes politics and vice versa; establishing digital workplace principles; oh… and Mary Poppins! Guest speakers: David Oskandy, Former Global Counsel at Avanade; Florin Rotar, Global Modern Workplace Lead at Avanade and co-author of “We, The People: Human Purpose in a Digital Age – A guide to digital ethics for individuals, organizations and robots”; and Josh Simons, graduate fellow at Harvard and author of (soon to be published) “AI vs. Democracy: How citizens can rule machines”. Show notes, links and resources for this episode: ‘What Mary Poppins can teach us about raising ethical robots', article by David Oskandy for the Financial Times: https://www.ft.com/content/c728c042-1e45-11e9-a46f-08f9738d6b2b ‘We, The People: Human Purpose in a Digital Age – A guide to digital ethics for individuals, organizations and robots’, by Florin Rotar and Peter Temes: https://www.avanade.com/en-gb/thinking/research-and-insights/we-the-people-guide 'Sorry we missed you’, film directed by Ken Loach: https://www.imdb.com/title/tt8359816/

 Episode 52: Welcome to the inclusive workplace | File Type: audio/mpeg | Duration: 00:14:39

Introducing the first in our series of mini podcasts – DWG Shots, or small servings of concentrated inspiration from Paul Miller. In this episode, Paul delves deeper into his first digital workplace prediction for 2020, which focuses on accessibility. Show notes, links and resources for this episode: Paul Miller’s digital workplace predictions for 2020: https://digitalworkplacegroup.com/2019/11/25/my-10-digital-workplace-predictions-for-2020

 Episode 51: This is what caught Paul Miller’s attention in 2019 | File Type: audio/mpeg | Duration: 00:36:33

As 2019 draws to a close, Paul looks back and reflects on the 14 Digital Workplace Impact episodes launched this year – and pauses for thought on what 2020 has in store. This year, our podcasts have charted successful digital workplace transformations and signposted positive collaborations with AI, we looked to the education sector for inspiration and marvelled at the adoption by the mobile frontline. Show notes, links and resources for this episode: Paul Miller’s digital workplace predictions for 2020: https://digitalworkplacegroup.com/2019/11/25/my-10-digital-workplace-predictions-for-2020

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