Dispatch in Depth show

Dispatch in Depth

Summary: “Dispatch in Depth” is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch.

Podcasts:

 An Isolated Existence with Jennet Sullivan | File Type: audio/mpeg | Duration: 22:00

Jennet Sullivan, Accreditation and Compliance Coordinator for Cedar Park Police Department, discusses domestic violence and abuse by sharing her mother’s experience and outlining things emergency dispatchers should remember when taking these calls. For Your Information: The following are resources for victims of domestic abuse and anyone wanting to learn more. www.thehotline.org/help/ Helping teenagers create healthy relationships: www.loveisrespect.org/ ncadv.org/ www.futureswithoutviolence.org/ www.nrcdv.org/ How to talk with kids about domestic violence: www.domesticshelters.org/articles/chi…tic-violence www.thehotline.org/help/help-for-f…nds-and-family/

 Handle with Care with Tina DeCola | File Type: audio/mpeg | Duration: 17:38

Tina DeCola, Communications Specialist Supervisor for Las Vegas Fire and Rescue, discusses the call that got her interested in human trafficking, signs emergency dispatchers can look for to spot potential trafficking calls, and the perspectives of trafficking victims. For Your Information: If you would like to contact Tina regarding her training on handling human trafficking calls, you can reach her at tdecola @ lasvegasnevada (dot) gov Denise Amber Lee Foundation: www.deniseamberlee.org/

 More Than a Pile of Data with Todd Stout | File Type: audio/mpeg | Duration: 20:43

Todd Stout, president and founder of FirstWatch, discusses the role of FirstWatch in COVID-19 surveillance, lessons learned from the Ebola virus outbreak, and the importance of emergency dispatchers increasing their resilience. For Your Information: FirstWatch website: www.firstwatch.net/ Learn more about Health Intelligence: www.firstwatch.net/hi/ Paramedic Chiefs of Canada webinar featuring FirstWatch, Snohomish County 911, and Orleans Parish Communication District: www.firstwatch.net/paramedic-chief…rt-3-april-9th/ ResilientFirst with Mike Taigman: www.firstwatch.net/resilientfirst-…binar-10-24-19/

 The New Normal with Director Tyrell Morris | File Type: audio/mpeg | Duration: 16:34

Director Tyrell Morris, Orleans Parish Communication District, discusses the implementation of Protocol 36: Pandemic, Epidemic, and Outbreak (Surveillance and Triage), the role of video triage in COVID-19 calls, and New Orleans’s self-quarantine registry. For Your Information: OPCD’s COVID-19 ECC Resources: opcdla.gov/covid-19-ecc-resources/ SHOWUP: S – Sincere; H–Honest; O–Optimistic; W–Well-informed; U–Upbeat; and P– Procedurally Compliant

 COVID-19 Surveillance with Terry Peterson | File Type: audio/mpeg | Duration: 17:07

Terry Peterson, Deputy Director of Snohomish County 911, discusses his center’s implementation of Protocol 36: Pandemic/Epidemic/Outbreak (Surveillance or Triage), how things have changed for emergency dispatchers, and how they’re planning for the future. For Your Information: Download Protocol 36 and stay up-to-date on COVID-19 communications: www.emergencydispatch.org/COVID-19-Communications Snohomish County 911’s website: snohomishcountywa.gov/5589/COVID-19-Response

 Side Effects May Vary (Part 2) with Anne Camaro and Jeremy DeMar | File Type: audio/mpeg | Duration: 21:53

Isabel talks with Anne Camaro, assistant director of administration and training with the Cambridge Emergency Communications Department, and Jeremy DeMar, director of emergency communications for the city of Springfield, MA. They continue the discussion about the friends and family of 911 stress survey, including how it was distributed and what its results mean for dispatch as a profession. Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

 Side Effects May Vary (Part 1) with Liz Belmonte and Adam Timm | File Type: audio/mpeg | Duration: 27:05

Isabel talks with Liz Belmonte, training supervisor at Cambridge Emergency Communications, and Adam Timm, a 911 trainer and consultant. They discuss a survey about the effects of dispatch stress on emergency dispatchers’ families, the importance of resilience, and things you can do now to minimize negative effects. Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

 Addressed to the Nines with Drew Cooper, M.C. Baldwin, and Dawn Dilego | File Type: audio/mpeg | Duration: 36:03

Isabel talks with Drew Cooper of the Rural Utah Project, M.C. Baldwin of the Navajo Nation Addressing Authority, and Dawn Dilego of the Bluff Fire Department. They discuss a lack of formal addresses in the Navajo Nation, the steps being taken to improve the situation, and how it effects emergency response in the area.   For Your Information: Rural Utah Project website: https://www.ruralutahproject.org Learn more about Plus codes: https://plus.codes Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

 Advanced SEND with Bonni Stockman and Darren Judd | File Type: audio/mpeg | Duration: 27:45

Isabel talks with Bonni Stockman, associate director of instructor services at IAED, and Darren Judd, program administrator for PDC. They discuss the development of the Advanced SEND protocol, how it works, and its purpose in emergency dispatch.   For Your Information: More information on excited delirium: https://www.policeone.com/emotionally-disturbed-persons-edp/videos/reality-training-how-to-handle-excited-delirium-cases-64n16QYRUGYeiFmq/ Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

 Preparing Your Poster with Dr. Chris Olola | File Type: audio/mpeg | Duration: 20:36

Isabel talks with Dr. Chris Olola, IAED’s Director of Research and Biomedical Informatics. They discuss what a research poster is, how to create one, and why you can and should submit one for NAVIGATOR 2020.   For Your Information: Learn more about posters here: https://aedrjournal.org/poster-resources/ Need some more guidance? Use this step-by-step form: https://www.surveymonkey.com/r/Nav2020posters Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) or

 Restart a Heart with Jason Carlyon | File Type: audio/mpeg | Duration: 27:28

Isabel talks with Jason Carlyon, Community and Engagement Coordinator for Yorkshire Ambulance Service. They discuss the origins of Restart a Heart day, the role of bystanders in cardiac arrest survival, and how to bolster community engagement via your ambulance service.   For Your Information: International Liaison Committee on Resuscitation (ILCOR) website: https://www.ilcor.org/world-restart-a-heart-2019/ Restart a Heart website: https://www.restartaheart.yas.nhs.uk/ Want to get involved in a study? Have a question? Want us to cover a topic? Email us at dispatchindepth @ emergencydispatch (dot) org

 Turn the Bleed Around with Greg Scott and Dr. Paul Stiegler | File Type: audio/mpeg | Duration: 28:20

Isabel talks with Greg Scott, IAED Associate Director of Protocol Evolution, and Dr. Paul Stiegler, emergency physician. They discuss the need for a new tourniquet protocol, the research that went into creating it, and the situations in which it will be used.   For Your Information: Stop the Bleed: https://www.dhs.gov/stopthebleed Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

 Shedding Light on Shift Work with Andrew Moore-Ede | File Type: audio/mpeg | Duration: 31:59

Isabel talks with Andrew Moore-Ede, a consultant for CIRCADIAN Light. They discuss the impact of shift work on the human body, how different wavelengths of light have different effects, and things to do to help regulate your circadian rhythm.   For Your Information: CIRCADIAN’s website: https://www.circadian.com/ Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

 Ethical Tension with Jerry Overton | File Type: audio/mpeg | Duration: 26:43

Isabel talks with Jerry Overton, President of the International Academies of Emergency Dispatch and chair of IAED’s institutional review board. They discuss the function of IRBs, the relatively recent shift in science to protecting the rights of its patients, and how research affects the protocol. Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

 Processing Trauma with Dr. David Rozek | File Type: audio/mpeg | Duration: 27:17

Isabel talks with Dr. David Rozek, a clinical psychologist at the University of Utah. They discuss similarities between veterans and first responders, what cognitive processing therapy focuses on, and how to begin managing the effects of trauma in your own life right now.   For Your Information: National Center for Veteran Studies (Utah chapter): https://veterans.utah.edu/ If you live in Utah and are an emergency dispatcher, you’re eligible to participate in a clinical trial about Cognitive Processing Therapy and/or receive free therapy for PTSD: https://veterans.utah.edu/clinical-services/ Find a therapist who uses Cognitive Processing Therapy near you: https://cptforptsd.com/cpt-provider-roster/ Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

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