Dr. Ross Greene

Who's supposed to do Plan B with a behaviorally challenging student? Should it be a person -- like the assistant principal -- who is totally removed from the unsolved problem that set a student's challenging behavior in motion? Or should it be someone with whom the student has a good relationship and/or the adult who's part of the unsolved problem? Should Plan B take place in the heat of the moment or should it be proactive? What do we need to do in our schools to ensure that Plan B takes place at the right time and with the right people? These questions...and more...are answered during this program.

In this program, Dr. Greene discusses how to help school staff who are having trouble "buying into" Collaborative Problem Solving. He describes some of the misconceptions and concerns people may have about both the conceptualization of challenging behavior as a developmental delay and the idea of solving problems collaboratively with students. Dr. Greene notes that concerns about CPS are actually a good thing: they show that people are thinking about and digesting the different facets of CPS and imagining what it would look like to implement the model.

This program focused on why interactions between teachers and parents have a high potential for going awry and what it takes to help things go better. It turns out that collaboration between parents and educators involves the same ingredients as collaboration between adults and kids: making sure that the concerns of both parties are well-clarified and understood (before generating solutions) and working toward solutions that are realistic and mutually satisfactory.

This program focused extensively -- and almost exclusively -- on the Empathy step of Plan B, and on "drilling" in particular. For the unfamiliar, drilling involves probing for additional information about a particular unsolved problem so that the concern or perspective of the student is well-understood. Drilling can be quite challenging, and especially so if the adult is more focused on potential solutions than on what to ask to clarify the student's concern or perspective. Dr. Greene described what drilling looked like with one of the students with whom he did Plan B in the past week. Thanks to a caller, an example of "tough drilling" was also discussed. Don't forget: you have a better chance of getting the Empathy step rolling if you're as specific as possible about the unsolved problem you're trying to discuss.

In this program, Dr. Greene interviews Dr. Craig Murphy, school psychologist in the Newton, Massachusetts Public School system. As part of a 3-year, federally-funded project overseen by Dr. Murphy, many of the elementary schools in Newton have been implementing the Collaborative Problem Solving approach. Dr. Murphy describes the challenges and successes in helping classroom teachers understand challenging behavior as a form of developmental delay and embrace Plan B as a viable option for helping students with social, emotional, and behavioral challenges.

In this program, Dr. Greene talks about the importance of having a "vision" for what discipline should look like in a school building. Having a vision starts with understanding that challenging behavior is a form of developmental delay...continues with using the Assessment of Lagging Skills and Unsolved Problems (ALSUP) in a school's assessment procedures...and continues with creating mechanisms for school staff to become skilled at using Plan B. Along the way, it's also necessary to create mechanisms for school staff to communicate well about at-risk students.

How do you get the ball rolling on implementing Collaborative Problem Solving in your school? That depends on where your school is at in terms of recognizing that the students with social, emotional, and behavioral challenges -- and their teachers and classmates -- aren't being well-served by disciplinary programs that rely heavily on rewarding and punishing. In this program, Dr. Greene describes some of the key ingredients for achieving a more accurate, compassionate, productive understanding of these students' difficulties and responding to those difficulties in ways that are more effective.

This is Dr. Greene's first program, so be prepared for some pauses as he adjusts to new technology! But this program provides a nice overview of the Collaborative Problem Solving approach -- first articulated in Dr. Greene's book The Explosive Child and more recently in his book Lost at School -- and what it takes to implement Collaborative Problem Solving in a school.