CIO Talk Radio

Guest: Vivian Tero Title: Program Director, IDC How confident are enterprises about their eDiscovery capabilities? What are the best technology solutions supporting eDiscovery? What best practices should be followed? Among enterprises and law practices, what are the top trends for the handling of technology driven eDiscovery?

Guest: Gregory E. Buoncontri Title: SVP & CIO at Pitney Bowes Inc. Guest: Mary Alice Annecharico Title: SVP & Chief Information Officer, Henry Ford Health System Today’s overcrowded industries are like sharks competing in a “bloody” ocean of rivals competing for ever shrinking profits, making growth impossible. To succeed, the companies of the future will have to create value innovation that seeks out an uncontested market space with new demand where rivals are obsolete. But this is easier said than done! How does IT help identify what has worked and what didn't and find that new value innovation? How can IT get the organization back to a blue ocean of profitability?

Guest: Carlos Ramos Title: Chief Information Officer for the State of California Guest: Daniela Crivianu-Gaita Title: Chief Information Officer, The Hospital for Sick Children, Toronto Guest: Ronald E. Lejcar Title: Chief Information Officer at Ingredion

Guest: Henry Peyret Title: Principal Analyst serving Enterprise Architecture PROFESSIONALS, Forrester Guest: Michael Hugos Title: Author, Speaker and Principal at Center for Systems Innovation It’s been said, “If you want to go fast, go alone. If you want to go far, go together.” In some IT organizations, you’ll find a few overzealous proponents of faster and faster, pushing for business agility, but that doesn’t providing consistent value creation over the long term, and can lose those individuals that got the organization where it is. What is the price business pays, knowingly or unknowingly, for agility?

Guest: Brenda Decker Title: Chief Information Officer, State of Nebraska Guest: Richard Fichera Title: Vice President, Principal Analyst serving Infrastructure & Operations PROFESSIONALS, Forrester Data centers are quickly becoming the new nerve centers of organizations. As dependency on them increases, so does the need to reduce costs and increase performance and productivity. Automation promises all these benefits. if automating the data center is beneficial, how close can we get to complete automation? Is complete automation even desirable? What are the challenges?

Guest: Bryson Koehler Title: EVP & Chief Information Officer for The Weather Channel Guest: Michele J. Gelfand, PhD Title: Professor of Psychology, Distinguished University Scholar Teacher, University of Maryland, College Park Guest: Pat Shier Title: Director of Enterprise Technology for the State of Alaska Traditional wisdom counsels the avoidance of conflict, but organizations don't grow by being passive or complacent. To meet their full potential, business and its IT must be able to channel conflict, both internal and external, into beneficial progress. But how does a leader help his/her team distinguish between the destructive and beneficial uses of conflict? How can leaders foster individual thinking (which can cause conflict) and use collective consensus and team unity to harness it for the common good?

Guest: Bobby Cameron Title: Vice President and Principal Analyst with Forrester CIO Practice Guest: John Baldoni Title: Executive Coach, Leadership Educator/Author Recent technology innovations have introduced the potential for IT to be nimble and efficient, but have these innovations alone achieved these goals? Which traditional practices should be abandoned? Also, what should be done about the siloed monolithic mental structures that exist in the minds of business leaders, IT managers, and IT workers? Why should so many IT leaders earn kudos for IT transformations that ultimately fail to make IT a simpler, more leverageable resource for business? Could it be that some of us are unintentionally running a rigid IT?

Guest: Jerry Johnson Title: Chief Information Officer and Director of Information Technology Services at Pacific Northwest National Laboratory Guest: Dr. Vince Kellen Title: CIO for the University of Kentucky Some organizations are adopting a “fail small” and/or “fail quick” approach to technology that pushes internal IT and leverages shadow IT to see what works. If everyone were to approach business this way, then what happens to the strategic innovation that a CIO is expected to enable/lead/drive? Instead of evolving into the Chief "Innovation" Officer," won't this force CIO's to regress back to their roots where they were just responsible for data, security, and integration issues?

Guest: Bryan Ball Title: Vice President and Principal Analyst, Supply Chain Management, Aberdeen Group Guest: Rick D. Blasgen Title: President and CEO of the Council of Supply Chain Management Professionals (CSCMP) In the new global economy, how can manufacturers create value, cut costs, and reduce their exposure to volatile commodity price swings that squeeze profits? Perhaps by collaborating with suppliers and customers to extend the lifecycle of products, components, and materials while rethinking their business model to retain ownership of recoverable materials and then recycling them back into use. This suggests a supply circle rather than a supply chain. While it looks great as a hypothesis, is this concept practical? Just how do you pull such strategies off? And just where, around this supply circle, can IT intervene or be leveraged to make it happen?

Guest: Susan Cramm Title: President Valuedance and Former CIO, Taco Bell Corporation Guest: William R. Patterson Title: Business Motivational Speaker Leaders all talk about the importance of motivating those around them, and of keeping others as pumped and committed about what they do, as is he  or she. Yet, one obvious question is rarely addressed... who motivates the motivator? How does a leader motivate him/herself? How can a leader stay  motivated, day after day?

Guest: C. Scott Blanchette Title: SVP & Chief Information Officer at Vanguard Health Systems Guest: Dr. Michael Bakerman Title: Chief Medical Information Officer (CMIO) for the UMass Memorial Healthcare System Guest: John Mattison, MD Title: Assistant Medical Director, Chief Medical Informatics Officer, Kaiser Permanente, Southern California Ideally, healthcare providers should avoid unnecessary admissions and readmissions and work instead to improve their patient population’s health and hospital experience. This may require getting timely, high quality metrics on factors such as emergency room efficiency, cost management, patient flow, staff productivity, clinical outcomes, efficacy of treatment, and “Meaningful Use”. This, in turn, would require high quality, near real time, highly actionable analytics which will be delivered leveraging state of the art operational, clinical, and financial analytics platforms. Are we just getting started with these platforms or riding the maturity curve? What related people, process, and technology challenges will have to be overcome before accountable care can be delivered consistently and reliably?

Guest: Andy Schwalb Title: Vice President, Chief Information and Technology Officer for NASCAR It takes thought, energy, and resources to understand business trends and prepare the appropriate strategies. But then, right while we are attempting to build the capabilities needed to respond, the trends can suddenly change direction! Aren’t we better off honing our integration skills instead?  What if we made integration our core competency? Then when we sensed another change in business trends, we could  rent/subscribe to various on demand services and integrate them quickly, thus reducing time to value and increasing ROI! Has this been tried? Is there a flaw in this logic?

Guest: Dr. Michael Zastrocky Title: Executive Director of the Leadership Board for CIO’s in Higher Education and Senior Advisor to The Chronicle of Higher Education Guest: Edward Adams Title: CTO and Director of Computing Services, Ross School of Business, University of Michigan at Ann Arbor Guest: Kelli Trosvig Title: Vice President and Chief Information Officer UW Information Technology University of Washington Better higher Ed should produce better workers, business leaders,entrepreneurs, and innovators for the future. So why do so many feel higher education is failing to meet this expectation? Where are higher educational institutions dropping the ball? What new or different innovations are being used in the hope of transforming Higher Ed? Whatis working or not working? What chronic issues still need to be addressed, and what new issues have emerged? Is IT in a position to enable or even drive such a transformation?

Guest: John Teeter Title: Deputy Chief Information Officer for the Department of Health and Human Services Guest: Tommy Amaker Title: Head Coach, Harvard Crimson Basketball Isn’t running an IT department just like coaching a ball team? You have your team run every day to build their endurance and to keep them in peak condition. Each player player must be a top performer, regardless of his/her position, and be ready to fill-in other positions if needed. Every team member must love the sport and be committed to keeping the ball in play, doing whatever is necessary to win. How well are today’s IT leaders playing coach? What additional gamesmanship can an IT leader pick up, to better play the the increasingly complex business/IT ball game?

Guest: Nicholas R. Colisto Title: Vice President and Chief Information Officer, Hovnanian Enterprises Guest: Tim Peterson Title: EVP, Chief Information Officer - Wellmark Blue Cross Blue Shield (Des Moines, IA) You were already a CIO when the new Normal arrived. Now what? What got you here may not get you there, so what capabilities do you have or lack? Of the capabilities you have, what should you preserve, what should you change, and what should you lose, in order to be ready to trod your new uncharted path into the unknown future?